Planet Drupal

Drupal Security Expert Interview - David Snopek about secure Drupal sites

David Snopek makes our "Drupal Security Expert Interview" series round!

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Drupal Security Expert Interview - Meet Mike Gifford!

Enjoy this second part of our interview series "Drupal Security Expert Interview".

Mike Gifford is the president of OpenConcept Consulting Inc, a Canadian Benefit Corporation that specializes in open-source web development and hosting. He is a Drupal 8 Accessibility Maintainer and also passionate about security and privacy. 

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Drupal Security Expert Interview - focus on Greg Knaddison!

This is the very first part of our interview series "Drupal Security Expert Interview".

We've had great dialogues with three Drupal Security enthusiasts and won't hold back their answers to several questions about Drupal 8 and site security.

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Drupal project one of 3 best practice industrial internet projects featured at the German IT Summit

WOW! That's really great news for Drupal – and for us! Our Drupal-based project, MyFoam.net, has been selected as one of the three top best-practice projects of the digital industry. As part of the worldwide movement to boost the efficiency of industrial companies using internet technology, the German "IT Summit" connects the German government with top industrial companies to set the direction of the digitalization strategy in German industry to 2020.

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Automation is the key to support SLAs

If you want to grow recurring revenue by providing SLAs for your Drupal projects, automation is THE key to offering a reliable response time. Of course, you could build a dedicated 24/7 support team - but the cost will be exorbitant!

There are many tools out there for digitizing your support and automating some of the processes. A well-defined support concept is the key to success. In this blog you'll get an introduction in four foundations of automated support systems. Read more

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UX Day Graz

Last Saturday Oskar and Dirk from the ERPAL Platform Team went to UX Day Graz 2015. A small community conference on user experience, interaction design and usability.

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How to sell Drupal support with value

Selling support is not so easy. Mostly you end up with agreements such as getting paid only if there’s a support request. If you want to provide reliable support with a well-defined response time, you need to allocate resources constantly, and that's why you need to get paid separately for the response time.

In this second post of our business support series I'll present you different kinds of support teams and pick up their pros and cons. Read more

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Drupal support business: What your clients really need

Since my talk at Drupalcon Barcelona about a recurring revenue for Drupal shops I’ve had several discussions with other agencies about how to grow a professional and reliable Drupal support business. In this blog post I’d like to share with you the things I've learned. Read more

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Preventing problems on your Drupal site before they happen

What do you do when your site goes down, or is hacked, or gets unreasonably slow?

Well, if your site is important to your business or organization or life, then you drop everything and work as long as it takes to fix the problem!

This can be super stressful, and keep you up into the late hours of the night.

Wouldn't it be great to discover these issues before they become a problem and fix them on your own time? Performing a site audit of your Drupal site can help you do just that!

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Starting projects with Drupal 8 - Our strategy in 4 steps

We are finally almost there to release Drupal 8 RC1. For us, the release candidate means that Drupal has a stable API, a feature freeze and "should" be free of critical bugs as far as there are no new ones found. That counts for Drupal8 core. We will start with Drupal 8 projects from the release of RC1. The question is only: How to create estimations for a system we, honestly spoken, don't know yet with the same depth of details as we know Drupal 7. There are so many pitfalls related to the decision making of Drupal 8 architectures.

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